RETURNS & REFUNDS

INTERNATIONAL RETURNS AND REFUND POLICY

International customers can return or exchange items within 20 days as of their purchase date, provided that the returned items are still unworn, unwashed and with all original tags attached. Shipping costs will not be returned, and it is the buyer's responsibility to pay the return shipping costs. Returned items must be unworn, unwashed and with all original tags attached.

To return or exchange items, please send an email to info@vagueblack.com with the order number as the topic. We will forward you detailed instructions for you on how to return/exchange the items. Financial refunds for international returns shall include only the amount paid for the products. Refund can be made only to the same PayPal account/credit card which the order has been placed. Financial credits will be processed within 10 business days from receiving the returned item.

EXCHANGE AND REFUND INSIDE ISRAEL

Exchanges:

If you are unhappy with your purchase for any reason, you can exchange the item within 14 days of purchase. Shipping cost will not be returned, and it is the buyer's responsibility to pay for the return shipping costs. Returned items must be unworn, unwashed and with all original tags attached. For making the exchange, contact us by email before sending back the original item. 

Cancellation:

You can cancel the deal by contacting us by email within 48 hours of receiving the delivery. The financial credit shall be reimbursed provided that the product is returned unworn, unwashed and with all original tags attached. We will contact you to complete the credit process. The credit refund will be made within 10 business days from the day of returning the item. Refund can be made only to the same PayPal account/credit card which the order has been placed.